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Shipping and Returns

Standard Shipping and Handling:

Elly's Couture offers free shipping via USPS on all domestic orders placed on our website, with no minimum order sizes or special exceptions.  Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to five(5) business days (Monday through Friday, not including holidays) for the United States. If you would like to choose an alternative shipping method, we use UPS for expedited shipping.

Return Policy:

Elly’s Couture gladly accepts returns and exchanges made within 30 days of purchase. Merchandise purchased from Ellyscouture.com may be returned by mail.  All orders will have a return form included with your invoice. Please fill out the form with your returned merchandise and Elly's Couture will reimburse you $12.00 for the return shipping. All Elly’s Couture merchandise will be delivered with an attached tag. Please decide if you are completely satisfied with your item before you remove this tag. Once the tag has been removed, the item may not be returned or exchanged.
 
Swimwear Returns
All unworn, unwashed Elly’s Couture Swim pieces must be returned or exchanged through Ellyscouture.com or the Elly's Couture store. You will not be charged the cost of return shipping for returning or exchanging your swim items using the prepaid return label provided. Please note that swim bottoms come with an attached sanitation insert. We ask that you decide if you are completely satisfied with your swim bottoms before you remove this insert. Once the insert has been removed, the item may not be returned or exchanged. 
 
U.S. Returns Exchange/Return to the Elly’s Couture store
Bring the invoice, the merchandise, and the credit card used for the purchase to Elly’s Couture store. With an original receipt merchandise returns will be refunded in the method of original payment within 30 days of purchase. A merchandise credit will be issued for returns accompanied by a gift receipt.
 
Exchange/Return by mail using the prepaid label for ease and convenience
Check one of the four boxes on the front of the invoice, Exchange; Refund; If this was a gift: Refund Me; or Refund the Giver. Detach and include the return form, indicate a reason code and quantity for each item returned and note any reorder instructions. Retain order summary for your records. Affix the prepaid return label provided. Drop your package in the U.S. mail. The cost of using the prepaid return label service is free. Refunds will be issued in the form of original payment.
 
U.S. Returns Address
Elly’s Couture
Attn: Returns
914 East Broadway
Columbia, MO 65201
 
Check one of the four boxes on the front Exchange; Refund; If this was a gift: Refund Me; or Refund the Giver. Detach and include the return form, indicate a reason code and quantity for each item returned and note any reorder instructions. Retain order summary for your records. Refunds will be issued in the form of original payment.
 
Gift Return/Exchange
If you have received a gift from Ellyscouture.com that you would like to return or exchange by mail, please ensure that you check the proper box on the front of the invoice that came with the order. If you check ‘If this was a gift: Refund Me,’ a gift card will be sent to the original ship to address, or to a new address if specified along with the return. If you check the box ‘If this was a gift: Refund the Giver,’ the refund will be credited back to the original form of payment. If you fail to check either box on an order which has been designated as a gift, the refund will be credited back to the original form of payment. If you have received a gift from Ellyscouture.com that you would like to return to the Elly’s Couture store, simply bring the merchandise and the accompanying gift receipt to the store. You will receive a merchandise credit.